Refund policy

All Sales Are Final

For hygiene reasons and because our sculptwear is fitted closely to the body, all sales are final. We do not accept returns or exchanges for sizing, fit, or change of mind.

Please review the size guide on each product page before ordering. Our sizes are based on your body measurements, not your clothing size. Not sure which size to choose? Check the sizing charts of the item. Email support@properlyher.com for questions, and we'll help.

Damaged, Defective, or Wrong Item
If your order arrives damaged, defective, or you received the wrong item or size, we'll make it right with an exchange.

To request an exchange:
1. Email support@properlyher.com within 2 days of delivery.
2. Include your order number.
3. Include clear photos of the item, the issue, and the shipping label.

Once approved, we'll send your replacement at no cost to you. If a replacement is not available, we will issue a refund to your original payment method.

Items must be unworn, unwashed, and in original condition to qualify.

Refunds
Approved refunds are issued to your original payment method. Please allow 5–10 business days for your bank to process it.

Unfortunately, we cannot accept returns on sale items or gift cards.

Questions?
Email support@properlyher.com. We reply within 1–2 business days.